Which sequence reflects proper assistance for a passenger with reduced mobility?

• A. Offer assistance, coordinate with accessibility resources, ensure seating and safe egress, and provide equipment.
• B. Provide medical care only and ignore seating.
• C. Wait until the passenger asks for help.
• D. Direct the passenger to exit the aircraft.

Answer: (A)

Proactive, coordinated support for passengers with reduced mobility ensures safety and a smooth journey through boarding, seating, and egress readiness. The best sequence starts by offering assistance and tapping into accessibility resources, so support is arranged before a problem arises and the passenger feels guided and cared for. Next, ensure seating and safe egress by coordinating seating that accommodates mobility devices and arranging safe paths for boarding and deplaning. Finally, provide any necessary equipment—like transport aids or accessibility devices—to support independence and comfort. This approach meets safety standards and passenger-care expectations, whereas waiting for the passenger to ask for help delays support, focusing only on medical care ignores essential mobility needs, and directing the passenger to exit is unsafe.